Direct Messages

Direct Messages let you have private conversations with individual users — classmates, teachers, or administrators. Unlike channels, direct messages are only visible to the two people in the conversation.

Accessing Direct Messages

1. Click Inbox in the top navigation.
2. Select the Messages tab.
3. Your existing message threads are listed here, sorted by most recent.

Starting a New Conversation

1. Click the Compose button (pencil/write icon) in the Messages tab.
2. Search for the user you want to message by name.
3. Select them from the results.
4. Type your message in the input field.
5. Press Enter or click Send.

A new thread will be created and will appear at the top of your Messages list.

Tip

You can search for teachers, classmates, or any other user in your organization. If someone doesn’t appear, they may not be in your organization or their account may be inactive.

Sending Messages in an Existing Thread

1. Click on any existing thread in the Messages tab to open it.
2. Type your message in the input at the bottom of the thread.
3. Press Enter or click Send.

Messages appear in real time — if the other person is online, they’ll see your message immediately.

Message Thread View

Inside a thread you can see the full conversation history with that user:

• Messages are in chronological order
• Each message shows the sender’s avatar, name, and timestamp
• New unread messages are indicated when you open the thread

Managing Your Messages

Action	How to do it
Find an old thread	Scroll through the Messages list or use search
Read a conversation	Click the thread to open it
Send a new message	Click Compose and find the user
Check unread messages	Unread threads are highlighted in the list

Note

Direct messages are private between you and the recipient. However, administrators may have oversight of message content in line with your organization’s policies. Use messages appropriately.

Caution

Do not share personal information, passwords, or sensitive data through direct messages.